Jackie + James

Thank you for choosing me to document your day! 

Welcome to your client lounge. Here you can find most everything related to your booking. 

If you have any questions or need anything, please don't hesitate to contact us, we're here for you!

Cherlyn - Boss Lady

Nikki - Client Concierge   

W  H  A  T    T  O    E  X  P  E  C  T


01 | YAY! You're all booked & reserved on my calendar

Now that you’re all booked, we’re pretty much in a holding pattern until 6 weeks before your wedding day. At that time, you’ll receive a questionnaire to fill out. Only worry about the questions that are relevant to your wedding day and go into as much detail as you can. If you have questions or need help with completing the form, just let me know. If you have a wedding planner, I'm happy to work with them in creating my photo timeline that coincides with their schedule of events & wedding timeline.

If your booked package includes an engagement session, then we'll schedule a date that works for the both of us for the session. Don't worry - this session is just us hanging out and getting to know each other better. I will of course be holding a camera to my face but you two just be you and enjoy this time together as we walk, talk and take photos at a location that speaks to you. And maybe right afterwards, if your schedule permits - we can share a meal & a drink for all that hard work we did. 


02 | Invoices, contracts & payments

Invoices, Contracts, and Payments related to your booking can be found through your very own client portal. Simply click on the button below to gain access.

You password is your wedding date & each of your first initials (mmddyyxx) 

Note! Most payments are made directly online via square invoicing. Your invoices are automatically emailed to you at least 7 days before they are due, as determined by the payment options you've accepted on your signed contract.  

If you pay your full balance via check 60 days before your wedding date, you will receive a 10% discount on your total balance due. Let me know if you'd like to go this route - as it only pertains to payments received by check.


03 | Your Images

All of your high resolution, print-ready images are hosted for 1 year at the galleries that will be linked below.

You will also have access to a “download all” button in the upper right corner of your gallery using your own personal download code.  Please do not share your download code.

Feel free to share your gallery link with your guests & any friends and family. You have the ability to hide any photos you might not want everyone to see when you login with the e-mail address and password provided in the gallery delivery e-mail you will receive within 6-8 weeks from your wedding date (or much sooner, depending on my wedding season) 

Guests to your gallery are able to download web-sized images of their choosing. However, if you'd much prefer to limit this, individual downloads can be turned off.